What To Know Before You Call
Hiring a tree service is a big decision. Here's what to expect when you work with Appalachian Tree Service — and what to look for in any tree company.
Our Process: From First Call to Clean Yard
You Call or Submit a Form
Reach us at (404) 409-9926 or through our online form. We'll ask about the trees, access and your concerns.
Free On-Site Estimate
We come to your property, assess the trees in person, discuss options, and provide a written estimate. No pressure, no obligation.
Scheduling
Once you approve the estimate, scheduling depends on availability, weather, access and job conditions. We communicate material updates about the planned work.
The Work
Our climber ascends the tree with professional gear. Limbs and sections are removed based on site conditions and may be lowered with ropes near structures.
Hand-Carried Cleanup
Logs and branches included in the scope are carried out by hand to reduce unnecessary traffic across the property.
Dump Trailer Removal
Debris included in the approved scope is loaded into our dump trailer, removed from the property and reviewed during the final walk-through.
What Makes Us Different
Climber-Led Work
Our climber works from within the tree using ropes and professional gear, with the plan adjusted to the site.
Hand-Carried Cleanup
Logs and branches included in the scope are carried out by hand.
Property-Conscious
We plan the work around lawns, landscaping, fences, driveways and nearby structures.
Clear Communication
We explain the written scope and communicate material scheduling or site-condition changes.
A Few Things to Know Upfront
- Scope and travel — Pricing and service availability depend on the work scope, access, location and scheduling. Ask about your address when requesting an estimate.
- Stump grinding — We partner with a trusted specialist for stump grinding. It's a separate service and can be coordinated as part of your project.
Red Flags When Hiring a Tree Service
- No proof of insurance (ask for a certificate of insurance — both liability AND workers' comp)
- Door-to-door solicitation or "we're in the neighborhood" pitches
- Pressure to decide immediately or "today only" pricing
- No written estimate or contract
- Recommending tree topping without explaining the recognized structural and health concerns
- Asking for full payment upfront before work begins
- No business license, no reviews, no verifiable address
Frequently Asked Questions
Do I need to be home during the work?
Not necessarily. As long as we have access to the tree and a clear plan, we can complete the work while you're away. We'll communicate before, during, and after.
How long does tree removal take?
Timing depends on tree size, condition, access, weather, structures, utilities and the approved scope. We discuss the expected schedule during the estimate.
Do you grind stumps?
We partner with a trusted stump grinding specialist. We can coordinate stump grinding as part of your project if needed.
Are you insured?
Yes — fully insured with both general liability and workers' compensation coverage. We're happy to provide a certificate of insurance upon request.
What about the wood — can I keep it?
Absolutely. If you want us to leave firewood-length rounds or specific pieces, just let us know. Otherwise, we haul everything away.
Do you offer financing?
We're in the process of setting up Affirm financing. Check our Financing page for updates, or ask us about payment options.
What To Look For in a Good Tree Service
- Current certificate of insurance (liability + workers' comp)
- Written estimates with clear scope of work
- Positive reviews on Google, Yelp, and BBB
- Willingness to answer questions and explain the process
- No pressure to sign immediately
- Clear communication about timeline and cleanup
- Knowledge of proper pruning standards (ANSI A300)
Ready to Get Started?
Call for a free, no-pressure estimate. We'll answer all your questions and give you an honest assessment.